​
Case events

The table below lists the Webhook events available for case.

EventDescription
case.createdTriggered when a case is created for a business.
case.status_updatedTriggered when the status of a case is updated for a business.

​
case.created

Below payload is dispatched on case creation.

{
    "event_type": "case.created",
    "payload": {
        "id": "52e8a7b1-0de4-4e1b-81e7-b3d656419059",
        "applicant_id": "846ced9e-45ff-44fe-b180-0a54ec1dc5cb",
        "customer_id": "a2cdd2f9-bcb8-48d8-924b-7bf70d3f8a45",
        "status": {
            "id": "UNDER_MANUAL_REVIEW",
            "code": 4,
            "label": "UNDER MANUAL REVIEW"
        },
        "created_at": "2024-08-01T09:40:22.186012",
        "created_by": "846ced9e-45ff-44fe-b180-0a54ec1dc5cb",
        "updated_at": "2024-09-01T05:00:04.256657",
        "updated_by": "e9d43901-3fc6-4ee9-97be-74cd23b39aa0",
        "business_id": "81c92b78-9ce1-4ba0-9557-6dce4a5ccbdb",
        "case_type": 1,
        "assignee": {},
        "assigner": null,
        "business": {
            "id": "81c92b78-9ce1-4ba0-9557-6dce4a5ccbdb",
            "name": "refresh score test 1",
            "tin": "XXXXX7204",
            "address_apartment": null,
            "address_line_1": "3614, Cassopolis Street,",
            "address_line_2": null,
            "address_city": "Elkhart",
            "address_state": "Indiana",
            "address_postal_code": "46514",
            "address_country": "USA",
            "created_at": "2024-08-01T09:24:36.0497",
            "created_by": "dc2bf5c0-8c39-41aa-b1f2-658991a0deb2",
            "updated_at": "2024-08-01T09:40:40.605416",
            "updated_by": "846ced9e-45ff-44fe-b180-0a54ec1dc5cb",
            "mobile": null,
            "official_website": null,
            "public_website": null,
            "social_account": null,
            "status": "VERIFIED",
            "naics_code": null,
            "naics_title": null,
            "industry": {
                "id": 1,
                "name": "Agriculture, Forestry, Fishing and Hunting",
                "code": "agriculture_forestry_fishing_and_hunting",
                "sector_code": "11",
                "created_at": "2024-04-24T17:56:46.034418",
                "updated_at": "2024-04-24T17:56:46.034418"
            }
        },
        "status_history": [
            {
                "id": 3,
                "status": "ONBOARDING",
                "created_at": "2024-08-01T09:40:22.186Z",
                "created_by": "846ced9e-45ff-44fe-b180-0a54ec1dc5cb"
            },
            {
                "id": 12,
                "status": "SUBMITTED",
                "created_at": "2024-08-01T09:42:15.966Z",
                "created_by": "846ced9e-45ff-44fe-b180-0a54ec1dc5cb"
            }
        ],
        "business_names": [
            {
                "name": "refresh score test 1",
                "is_primary": true
            }
        ],
        "business_addresses": [
            {
                "line_1": "3614, Cassopolis Street,",
                "apartment": null,
                "city": "Elkhart",
                "state": "Indiana",
                "country": "USA",
                "postal_code": "46514",
                "mobile": null,
                "is_primary": true
            }
        ]
    }
}

​
case.status_updated

Below payload is dispatched on status change of a case.

{
    "event_type": "case.status_updated",
    "payload": {
        "id": "52e8a7b1-0de4-4e1b-81e7-b3d656419059",
        "applicant_id": "846ced9e-45ff-44fe-b180-0a54ec1dc5cb",
        "customer_id": "a2cdd2f9-bcb8-48d8-924b-7bf70d3f8a45",
        "status": {
            "id": "UNDER_MANUAL_REVIEW",
            "code": 4,
            "label": "UNDER MANUAL REVIEW"
        },
        "created_at": "2024-08-01T09:40:22.186012",
        "created_by": "846ced9e-45ff-44fe-b180-0a54ec1dc5cb",
        "updated_at": "2024-09-01T05:00:04.256657",
        "updated_by": "e9d43901-3fc6-4ee9-97be-74cd23b39aa0",
        "business_id": "81c92b78-9ce1-4ba0-9557-6dce4a5ccbdb",
        "status_history": [
            {
                "id": 3,
                "status": "ONBOARDING",
                "created_at": "2024-08-01T09:40:22.186Z",
                "created_by": "846ced9e-45ff-44fe-b180-0a54ec1dc5cb"
            },
            {
                "id": 12,
                "status": "SUBMITTED",
                "created_at": "2024-08-01T09:42:15.966Z",
                "created_by": "846ced9e-45ff-44fe-b180-0a54ec1dc5cb"
            }
        ]
    }
}